Admissions open for 2025 at Bharath Institute of Hotel Management and Catering Technology, Thiruvarur—shaping future educators through excellence Catering and Hotel Management programs!
Duration:1 Year
Eligibility: 8th standard equivalent from a recognized board
Course Overview:The Craft Course in Front Office Management is a one-year vocational program that prepares students for entry-level roles in hotel and hospitality front desk operations. The course focuses on developing communication, customer service, and organizational skills essential for managing front office duties efficiently.
Key Learning Areas:
- Basics of Front Office Operations
- Guest Check-in and Check-out Procedures
- Reservation and Booking Systems
- Customer Service and Communication Skills
- Handling Guest Complaints and Queries
- Telephone Etiquette and Concierge Services
- Front Office Software and Technology
- Grooming and Professional Etiquette
Course Highlights:
- Real-time training in mock reception setups
- Role-plays and simulation exercises
- Hands-on practice with property management systems
- Focus on soft skills, grooming, and confidence building
- Industrial exposure and internship opportunities
Career Opportunities:
Graduates can begin their careers in:
- Hotels & Resorts (as Receptionist or Front Office Assistant)
- Travel Agencies and Tourism Offices
- Corporate Front Desks
- Hospitals and Service Apartments
- Customer Support Roles
- • Cruise Lines and Airlines
